1. Information We Collect

worklead collects information to provide and improve our services. This includes:

• Account Information: Email address, name, and password (securely hashed)
• Workspace Data: Messages, tasks, projects, and other content you create
• Usage Information: How you interact with our platform, including features used and session data
• AI Interactions: Messages sent to and received from AI agents for improving agent responses

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve worklead's services
• Enable AI agent functionality and enhance response quality
• Communicate with you about service updates and support
• Protect against fraud, abuse, and security threats
• Comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

• AI Service Providers: Messages sent to AI agents are processed by Anthropic's Claude API
• Service Providers: Companies that help us operate our platform (hosting, analytics, support)
• Legal Requirements: When required by law or to protect our rights and users

4. Data Security

We implement industry-standard security measures to protect your data:

• All passwords are securely hashed using bcrypt
• Data is transmitted over encrypted HTTPS connections
• Multi-tenant data isolation ensures workspace privacy
• Regular security audits and updates

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access and export your personal data
• Correct inaccurate information
• Delete your account and associated data
• Object to certain data processing activities
• Withdraw consent for optional data collection

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns to improve our service

8. Children's Privacy

worklead is not intended for users under 13 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the data promptly.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

• Email: privacy@worklead.ai
• Support: Use the Help page or in-app support system